It Technician

Qualifications & RequirementsPossess a Diploma in Information Technology / Computer Science or equivalent
At least 1 year of experience in a similar role or related field
Knowledge and hands-on experience in supporting and troubleshooting Windows OS desktop and Windows Server network environments, computer hardware assembly, and diagnosing basic computer, printer, and network issues
Able to work independently with minimal supervision
Strong analytical and problem-solving skills, with effective communication and interpersonal skills. Proficiency in English and Bahasa Malaysia
Willingness to travel to rural locations
Fresh graduates are welcome to apply
RequirementsProvide 1st level IT technical support and troubleshooting for hardware, software, and in-house business applications for all user levels
Install, service, and repair IT hardware and software.
Log, respond to, and follow up on IT incidents/requests in the IT Helpdesk System
Fulfill IT purchase requisitions by coordinating with internal departments and suppliers
Maintain a proper filing system for all IT records and documentation
Keep an up-to-date inventory of IT assets, software licenses, warranties, and subscriptions#J-18808-Ljbffr