Our Opening and Your ResponsibilitiesYou will be responsible to assist the IT Area Manager in executing IT tasks assigned for a specific business unit.
Support the Local IT team in patch management and system updates by coordinating and ensuring end users' systems are up to date.
Manage IT assets, including setting up computers and managing IT equipment and their lifecycle.
Resolve help desk requests, ensuring timely follow-up and effective communication.
Provision IT Service Requests within the agreed SLA for local IT.
Identify opportunities to streamline and improve processes, driving greater efficiency and effectiveness in daily operations.
What You Need to Succeedi) Qualification / IT Know-How
Diploma or Degree in any discipline with a keen interest in IT, with at least a year of IT support or Technical Support experience.
Advanced ability to gather, monitor, and document data.
Good understanding of the ITIL framework is a must.
Excellent verbal and written communication skills in English.
Knowledge in Microsoft 365, Azure Active Directory, Exchange, Office 365, MS Teams, LAN, VPN & Wireless, Antivirus, Windows 10 will be an added advantage.
ii) Soft Skills
Initiative, able to work independently and a good team player.
Communicative, able to work in a virtual international team with strong customer service orientation.
Flexible, reliable, proactive, and shows own initiative.
Passionate and driven for pragmatic solutions.
Deliver high-quality work and can adapt to new challenges.
Our Offer to You1.5 months contractual bonus.
Medical care with a dental package.
Life insurance.
About Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services, renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry, with products sold in more than 140 countries and a direct presence in approximately 40 countries. For more information, please visitwww.mt.com .Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender, and ethnicity. For more information on our commitment to Sustainability, Diversity, and Equal Opportunity, please visit us here.
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