Job Description:
About DXC Technology- Where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission-critical IT services that move the world.
Job Description
Provide technical support for IT infrastructure, especially in IT Platform support (e.g., Cloud (Azure/AWS/GCP), Windows, Linux, etc.) and related services (e.g., Business Continuity) throughout the lifecycle of a deal in accordance with contractual obligations and established technical standards.
Apply technical knowledge to support one or more technology areas in system administration, security, performance, and availability management.
Resolve routine in-scope technical incidents independently and collaborate with team members to resolve more complex incidents while complying with SLAs.
Implement work orders based on given instructions related to incident or request activities within the area of technical responsibility.
Proactively anticipate issues that impact service availability and response times, taking necessary mitigation steps by escalating to management when required.
Participate in quality and productivity improvement projects, providing analysis of information and documentation.
Maintain good awareness of the customer's business and possess in-depth knowledge of the customer's environment and support processes.
Requirements
Bachelor's degree in IT discipline from universities/colleges, or equivalent work experience.
At least 1-2 years of experience in managing IT infrastructure/system.
Knowledge of Windows/Linux servers, Private/Public Cloud, or equivalent technology is an advantage.
Proficient in Microsoft Office, especially Outlook, Excel, Word, and PowerPoint.
Good communication skills in Japanese (N2 and above) and English.
Flexible, self-motivated with the ability to work under pressure in an international and culturally diverse organization.
Ability to prioritize and perform multiple tasks.
Our Culture and Benefits:DXC is committed to building better futures for our customers, colleagues, environment, and communities. We foster a culture of inclusion, belonging, and corporate citizenship.
As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work. Some of these include:
Extensive resources to support your onboarding and continual development including DXC University.
DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time rewards.
Referral rewards for bringing your friends and family to work at DXC.
Flexible leave options, including purchased leave.
Charitable and emergency services volunteer days.
Employee Assistance Program for well-being support.
How to Apply:If you would like to be part of a culture that drives innovation, delivers results, rewards performance, and encourages ideas, then please press the "Apply Now" button to submit your resume.
In return, we ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive while learning about us. Interviews and onboarding are conducted online.
Equal Opportunity Employer:DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. DXC Technology is committed to providing reasonable accommodations to support qualified individuals with physical and mental disabilities.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers. DXC does not make offers of employment via social media networks and never asks for money or payments from applicants at any point in the recruitment process.#J-18808-Ljbffr