This job is for a Joget Support Engineer.
You might like this job because you'll solve problems, support customers worldwide using a next-gen low-code platform, Joget DX.
Contribute to solutions and product knowledge for better customer support.
Salary: RM 3K - RM 12K
Location: Remote
Employment Type: Full-Time
Job DescriptionThis is a remote work position.
We are looking for individuals who love problem-solving and that will be able to provide support to our partners and customers worldwide.
If you are new to Joget DX, it is a new and next-generation open-source low-code platform for faster, simpler digital transformation (DX).
Joget DX combines the best of process automation, workflow management, and no-code/low-code application development in a simple, flexible, and open platform.
More info about Joget DX at www.joget.com/joget-dx and community.joget.org.
As a Joget Support Engineer, you should be able to triage and propose possible solutions reported in Joget Enterprise Support system ensuring minimal disruption and business continuity to customers' operations.
You would also contribute to the product knowledge base to better help customers.
Job RequirementsRESPONSIBILITIESQA testing for our products.
Support users and customers in solving issues faced when using our products.
Document and contribute learning materials to help users and customers.
REQUIRED SKILLSB.S degree in Computer Science or relevant field of study.
Comfortable in using Java technology for web-based applications, preferably in Apache Maven, Spring, and Hibernate.
Troubleshooting mindset - mitigation and resolution of issues.
Good communication skills in English, both written and spoken.
Good database and SQL skills, especially MySQL.
Optional, but Highly Desirable ExperienceExperience with Joget DX or similar products.
Experience in working in an agile development environment.
Experience working with remote teams.
Experience with subversion or git, continuous integration, and deployment tools.
Experience with unit testing.
Experience with secure coding practices.
Experience working with different OS and cloud platforms.
Experience in mobile Android or iOS development.
Company BenefitsFlexible Work HoursWe are task-oriented and offer flexible working hours.
Learn and GrowWe encourage continuous learning and will fund your professional growth.
Digital NomadBe a digital nomad and work from home or anywhere you choose.
Additional InfoCompany ActivityLast active - few hours ago
Experience Level1 - 7 Years of Experience
Junior Executive
Job SpecialisationData Science & Analytics, General IT, Software Development & QA / Testing#J-18808-Ljbffr