Join Our Customer Service Dream Team – PM Shift!
Role Overview: Are you a night owl with a knack for making people feel heard and valued? We're on the lookout for a Customer Service Superstar to rock our PM shift! You'll handle inquiries, resolve issues, and keep our customers smiling while ensuring top-notch service. If you're ready to make a difference and love working the evening hours, this is your spot!
What You'll Do:
-Be a Customer Hero: Handle customer inquiries and issues with a friendly, solutions-oriented approach.
-Showcase Your Skills: Use your communication chops to deliver clear, effective, and empathetic support.
-Solve Problems Fast: Address and resolve customer concerns promptly, keeping their experience positive.
-Handle Inquiries Efficiently: Manage and respond to a variety of customer queries via phone, email, and chat.
-Stay Cool Under Pressure: Balance multiple tasks and maintain a calm, positive attitude during busy times.
-Provide Feedback: Share insights on customer trends and feedback to help us continuously improve.
(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-srg-asia-pacific-sdn-bhd-job-join-our-customer-service-dream-team-pm-shift)
; Requirements:-
What We're Looking For:
-Night Shift Ready: Availability for the PM shift (flexible hours are a plus!).
-Top Communicator: Excellent verbal and written communication skills.
-Problem Solver: Ability to think on your feet and resolve issues efficiently.
-Customer-Centric Attitude: Passion for delivering exceptional customer service.
-Tech-Savvy: Comfortable using various customer service tools and platforms.
Keywords: #CustomerService #PMShift #ProblemSolver #TechSavvy #NightOwl
Ready to make an impact on our evening crew? Apply now and be part of a team that values your skills and passion!