Job DescriptionEvaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.Leading ongoing reviews of business processes and developing optimization strategies.Staying up-to-date on the latest process and IT advancements to automate and modernize systems.Conducting meetings and presentations to share ideas and findings.Performing requirements analysis.Documenting and communicating the results of your efforts.Effectively communicating your insights and plans to cross-functional team members and management.Gathering critical information from meetings with various stakeholders and producing useful reports.Working closely with clients, technicians, and managerial staff.Providing leadership, training, coaching, and guidance to junior staff.Allocating resources and maintaining cost efficiency.Ensuring solutions meet business needs and requirements.Performing user acceptance testing.Managing projects, developing project plans, and monitoring performance.Updating, implementing, and maintaining procedures.Prioritizing initiatives based on business needs and requirements.Serving as a liaison between stakeholders and users.Managing competing resources and priorities.Monitoring deliverables and ensuring timely completion of projects.Experience in generating process documentation and reportsRequirementA university graduate (Diploma/Degree) in Finance, Business Study, Management, Insurance, or Process EngineeringAt least 1 or up to 3 years of working experience especially in Insurance/InsureTech/Banking industry ;It is good if you are multitasking and able to work in a fast pace environment;We prefer to have someone with good attitude as we are working closely as a teamMust have excellent interpersonal, negotiating, writing and presentation skills to effectively communicate with internal and external contacts in a variety of cultures and to build interpersonal relationships within the industry and customer organizations.Well organized with good verbal, written, and interpersonal skillsOrganize tasks, set priorities, meet deadlines, and manage multiple tasksDemonstrate good judgment and good problem-solving skillsAnalytical thinking & communication skills are required.Passionate in engaging customers and provide excellent serviceJob InformationIndustryNORMALEmploymentPosition LevelSenior ExecutiveWorking HourLanguageEnglish, Melayu
