Junior Executive – Customer Service Air Freight

Details of the offer

Date
Aug 31, 2023
Location
KLIA Cargo Complex - Kuala Lumpur International Airport, Malaysia
(Work location :KLIA Cargo Complex - Kuala Lumpur International Airport, Malaysia)
Job Role:Responsible for coordinating the shipments with customers effectively and efficiently, processing and executing Air Freight Export / Import Documentation and Billing.
Key Responsibilities:
Receive, review, and process Air Export / Import transactions complying with SOP.
Coordinate with shippers for timely cargo and document submission for Exports.
Coordinate with consignees for delivery of Import cargo.
Accurate and timely data submission to the operating system.
Prepare and execute documents. (Airway Bills, Manifest, Billing Invoices, EDI data, etc)
Track & Trace cargo to manage on-time departure/delivery and enter milestone data into the operating system.
Maintaining Daily Status Reports to monitor and manage exceptions (if any).
Understand the department process flow, Monitor, and Improve efficiency.
Work with the team to understand and comply with SOP and ensure to meet KPI/SLA to maintain a high level of customer service.
Take additional responsibilities/tasks when required by the organization.
Requirements :
Energetic, Self-motivated, Positive Attitude, Organized.
Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Logistic/Transportation or equivalent.
Required language(s):Bahasa Malaysia, Fluent in English
At least 2-3 Year(s) of working experience in the related field is required for this position.
Required Skill(s): CargowiseOne, Computer Literate, Good Interpersonal Skills, Ability to Multi-Task
Preferably serving currently as Junior Executive / Executive specialized in Freight Forwarding/Logistics Industry.
Reporting to: Manager – Air Freight
Applicants should send their resumes ******>. Please mention the position applied for in the subject of the e-mail.#J-18808-Ljbffr


Nominal Salary: To be agreed

Job Function:

Requirements

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