JOB DESCRIPTION Receptionist: Deliver a warm and professional reception experience for all visitors.Ensure visitors sign in and guide them to the appropriate personnel.Handle incoming calls promptly and courteously.Direct calls to the appropriate personnel or take messages as needed.Sort and distribute incoming mail and packages efficiently.Prepare and send outgoing mail, ensuring proper postage and handling.Keep the reception area clean, organized, and inviting.Restock brochures and promotional materials as needed.HR Support: Post job openings on relevant job boards and the company website.Schedule interviews and coordinate with hiring managers for a smooth hiring process.Maintain accurate employee records in HR systems, ensuring confidentiality and security of sensitive information.Assist in preparing onboarding materials and conducting orientation sessions for new employees.Help plan, organize, and execute employee engagement events and activities.Support initiatives aimed at promoting a positive workplace culture and enhancing employee morale.Draft and manage HR documents, reports, policies, and presentations as needed.Schedule meetings for HR staff, ensuring all necessary materials are prepared in advance.Manage calendars and send reminders for upcoming meetings.Administrative Support: Perform tasks such as filing, data entry, and maintaining office supplies.Provide support to the HR team with various administrative tasks as required.Act as a point of contact for employee questions regarding policies and procedures.Keep employees informed about updates and changes to company policies.Address inquiries from employees and visitors in a timely and professional manner.Escalate issues to the HR Manager as necessary.Work closely with the HR team to support ongoing projects and initiatives.Participate in team meetings and contribute ideas for process improvement.Attend training sessions to enhance knowledge of HR practices.Stay informed about industry trends and best practices in human resources. JOB REQUIREMENT Diploma or degree in Human Resources, Business Administration, or a related field (preferred).Previous experience in an HR or receptionist role is a plus.Strong verbal and written communication skills in English and Malay (Mandarin is a plus).Proficient in MS Office (Word, Excel, PowerPoint) and HR software.Excellent organizational and multitasking abilities.A positive attitude and a willingness to learn.RELEVANT EXPERIENCE Relevant years of experience in any related education and experience field
LANGUAGES Both spoken & written - must be able to speak, read, and write fluently. (Mandarin is a plus)
COMPUTER SKILLS Proficient user of Microsoft Packages including PowerPoint, Excel, Canva, Wix and Word. Any other software will be an added advantage.