Junior Product Manager

Junior Product Manager - Core Products At Silverlake MasterSAM, we believe that "A great product comes from real users". We always listen to our customers and understand their problem areas because we always believe there is nothing that can beat the user's real experience. Many of our successful innovations are the result of our attentiveness to customers' quest for more effective solutions to tackle their IT security issues. We relentlessly pursue innovation to effect relevant and more practical solutions to our customers' increasingly complex security problems – in the core area of privileged user access management. This is an entry level position reporting to the Senior Product Manager to work on our core product which provides Privilege Access Management. Our team roles are constantly evolving as we grow, so be prepared for constant tweaks in roles and responsibilities.    What You'll Do ?      You will be part of the product management team working on core products with initial focus areas in analytics or UX ?      You'll be responsible for the delivery of your selected product focus area ?      You'll be interacting with customers, PMs, engineers and sales teams to understand their pain points to prioritize features for maximum impact ?      Documenting stories and acceptance criteria, illustrating flows and high level UX that will be understood by engineering teams ?      Collaborate with the release team to plan out releases for your focus area ?      Get your hands dirty with engineering and support teams to understand the ins and outs of the product  ?      Support engineering team tasks when all hands on deck is needed   Must have skills ?      Empathy – able to put yourself in another person's shoes and understand their experiences ?      Critical thinking – capable of breaking big problems into small, manageable tasks ?      Strong written and verbal communication in English ?      Good presentation skills Nice to have skills ?      Experience in using JIRA and Confluence ?      Experience or interest in cybersecurity ?      Experience working with APIs ?      Experience working with cloud platforms ?      Experience with integrations ?      Have a flair for writing content