We are looking for talents who have experience in forwarding/logistic knowledge to join our Penang Sales team.
This role will act as Key Account Manager by providing a personalized approach and service to customers.
The role requires executing the following tasks and initiatives:
Lead the geographic profitability development of designated GCS and/or MNC Accounts through positioning DHL as a strategic business partner and delivering agreed programs through a team drawn from across the DHL network.
Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base to achieve the required account sales results.
Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts.
Implement global and regional account acquisition/development approaches and platforms.
Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled.
Manage and coordinate the agreed account initiatives, activities, and programs to retain and grow ongoing revenue and profit contributions.
Develop plans to deny competitor penetration into the accounts.
Coordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL.
Establish and implement a pricing review timetable that ensures improving margins from designated accounts.
Adhere to regional standards on profit margins.
Ensure all customer agreements are cost-sensitive to ensure a suggested minimum pricing tariff is set and adhered to.
Any deviations from this tariff require management agreement and justification.
Identify, establish, and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals.
Build and maintain executive relationships within the designated GCS/MNC customer accounts.
To be successful in this role, we expect the following:
Possess a Diploma/bachelor's degree in Logistic Management & Transportation or any equivalent academic background.
Minimum 4 years of working experience in the freight forwarding business.
Exposure to Freight Forwarding will be an added advantage.
Proficient in Microsoft Office, including Word, Excel, and PowerPoint, as well as Microsoft Outlook.
Fluency in conversing and writing in English is required as this position will interact with clients and abroad colleagues.
Skills required:
Initiative - Problem solver and willing to take more responsibility.
Analytical (attentive to details).
Customer Orientation.
Planning and Organizing (able to multitask).
Attributes required:
Work Independently (minimal supervision).
Positive Mindset (able to adapt to system changes).
Fast learner & Proactive.
Good self-discipline.
Work under pressure.
This position will be based at our Penang Branch, Bayan Lepas.
What can DHL offer you?
Attractive remuneration package + insurance coverage + flexi benefits.
Flexible Work Arrangement is provided.
Unlimited eLearning & Upskilling access + Internal Training Module.
Working Hours: Mon-Friday 8:30 AM - 5:30 PM, Saturday 8:30 AM - 1:00 PM.
We apologize in advance for not responding.
Only the right fit candidates will be in contact to proceed with the next stage of pre-screening.
Thank you for choosing DHL Global Forwarding as the Employer of Choice.
Learn more about DHL:
The Freight Forwarding experts since 1815.
DHL Global Forwarding, Freight (DGFF) is part of the Deutsche Post DHL Group with over 43,000 employees in 101 countries.
Our air, ocean, and overland freight forwarding services standardize transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.
We are committed to creating a workplace that ensures mutual respect and is focused on results.
We hire talented people from all backgrounds.
Diversity enriches our workplace, drives our success, and helps us deliver excellence.
We are recognized as a Global Top Employer in 6 regions and 35 countries.
Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.#J-18808-Ljbffr