Key Account Manager

COMPANY OVERVIEW Our client is a GWP Expert based in Kuala Lumpur, where our purpose is to create excitement in the marketplace and inspire joy!
As pioneers in Gift With Purchase (GWP), they transcend the ordinary, curating unique experiences tailored to their clients' promotional visions.
Key Responsibilities Client Relationship Management : Build and maintain strong relationships with clients, acting as a trusted advisor to understand and meet their promotional needs.
Regularly communicate with stakeholders to ensure alignment with their marketing goals and campaign visions.
Project Leadership : Oversee end-to-end GWP campaign execution, from conceptualization to delivery.
Collaborate with internal creative, operations, and marketing teams to develop innovative and tailored solutions for clients.
Sales Growth : Identify new business opportunities and upsell services to existing clients to maximize revenue.
Develop and implement account strategies to meet or exceed sales targets.
Market Trends and Insights : Stay ahead of industry trends and bring fresh ideas to enhance client campaigns.
Conduct competitor analysis to maintain GWP Experts leadership position in the marketplace.
Reporting and Documentation : Prepare detailed performance reports, analyzing campaign results and client satisfaction metrics.
Ensure all client data, feedback, and campaign details are accurately recorded in the CRM system.
Key Qualifications Experience : Minimum 3-5 years in account management, client services, or project management, ideally in marketing, advertising, or promotions.
Education : Bachelors degree in Marketing, Business Administration, or a related field.