At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants, and functional coatings. With our trusted brands, our cutting-edge technologies, and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
YOUR ROLEExecute and drive strategic growth initiatives for key customers in Singapore & Malaysia.
Establish strong partnerships with key accounts, capturing new accounts and sales through collaboration with regional teams.
Recommend solutions and perform technical visits (meetings, audits, trials, demonstrations, troubleshooting, etc.) for customers with documentation.
Develop a strong sales pipeline and strategy for business growth with assigned accounts.
Manage all aspects of the customer relationship, including price negotiation and delivery.
Develop trusting relationships with a portfolio of major clients to ensure continuous growth.
Serve as the main communication link between key customers and internal teams.
Troubleshoot any issues and problems (such as quality, supply chain, logistics, and warehouse) faced by customers and deal with complaints to maintain trust and develop customer satisfaction.
Prepare regular reports of sales progress and forecasts for internal and external stakeholders using key account metrics.
Make recommendations to the management team on business development activity and how the company can improve the marketability of its products in target markets.
Responsible for product recommendations, customized product applications, new product demonstrations, and troubleshooting for customers.
Project management and coordination on technical aspects of product application, working closely with the global team to align on key projects and business priorities.
Conduct product application and/or technical training for customers and internal teams.#J-18808-Ljbffr