[Korean Speaker] Customer Experience Associate - Urgent Intake

Details of the offer

Job Description :- You will be serving a world famous airlines/travel agency.
Communicating with customers through various channels and acknowledging and resolving customer complaints.Modify, change and/or cancel existing reservation.Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Ensure customer satisfaction and provide professional customer support. Qualifications Good communication skill in Korean Language. (Non-Natives need to possess TOPIK 4 or above)
Good English communication will be advantage for this position. 
Able to relocate to Malaysia
Fresh graduates are welcomed to apply
Working days: 5 days per week (including weekends & public holiday)
Working hours: Rotational Work Shift (9 Hours Per Day)
Benefit : • Attractive KPI incentives
• Transportation Allowance
• Company Corporate Discount 
• EPF, SOCSO, EIS
• Health and life insurance
• Medical & Dental Allowance
• One way flight ticket & 2 weeks accommodation for Expatriate
• Working Permit will be provided for Expatriate
• Beverage Machines Subsidy  
• Parking Subsidy


Nominal Salary: To be agreed

Source: Grabsjobs_Co

Job Function:

Requirements

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