AtCiti , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
We're currently looking for a high caliber professional to join our team asKYC Due Diligence Manager - Hybrid(Internal Job Title:Compl Bus Control Sr Spvsr - C11 ) based in KL, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future.
In this role, you're expected to:
Assist Citi on KYC efforts in accordance to the CBSU AML KYC Ops procedures.
Perform KYC, transactions and product usage reviews and ensure documentation comply with local regulation and Citi standards KYC reviews (Scheduled & Unscheduled Reviews for Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due.
Determining if the accounts are in scope.
Client Identification, Verification and Screening.
Validate information such as customer's address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening). Enhanced due diligence checks will be performed which include negative news and social media checks.
Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews.
Send requests to Outreach/RM for accounts where information is required to complete the review.
Highlight any suspicious product usage from AML perspective to senior management for further reviews promptly.
Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken.
Highlight any tech issue/procedural clarifications to managers for further review and guidance.
Get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviews.
Generate metrics per local, regional and global requirements on defined frequencies.
Act with integrity, respect and hold accountability.
Negotiate solutions and act as a liaison with internal and external clients.
Act as a consultant to the businesses regarding processes & controls.
Coordinate and assist with onsite reviews and drive corrective actions.
Operate with a limited level of direct supervision.
Exercise independence of judgment and autonomy.
As a successful candidate, you'd ideally have the following skills and exposure:
5 - 8 years relevant experience in KYC/AML/Due Diligence or has banking experience is preferred.
Knowledge of AML/KYC policies including bank systems, applications and due diligence processes.
Subject Matter Expert.
Strong analytical and comprehension skills with the ability to analyze and document large amounts of data.
Strong documentation skills to clearly articulate disposition.
Adherence to controls and compliance standards.
Detailed, well-organized, self-starter and capable of working under minimum supervision.
Able to multitask and meet deadlines in a high-pressure environment.
Effective verbal and written communication skills.
Strong interpersonal skills and results-oriented team player.
Education:
Bachelor's degree/University degree or equivalent experience.
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Job Family Group:Compliance and Control
Job Family:Business Control
Time Type:Full time
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