L2 Technical Support

OxPay is MAS-licensed, empowering any business with digital payments built for speed and scale.The RoleYou Will Be Responsible ForEscalating technical issues to the relevant parties when needed and following up till the issues are closed.
Ensuring all standards and procedures are followed and maintained.
Answering queries and resolving issue relating to usage of standard applications and IT services.
Providing monthly help desk reports.Ideal ProfileYou possess a Degree/Diploma in Computer Science, Engineering or related field.
You have at least 2 years experience, ideally within a Helpdesk / Technical Support role.
You have excellent communication and interpersonal skills.
You pay strong attention to detail and deliver work that is of a high standard
You are a strong team player who can manage multiple stakeholders
You are highly goal driven and work well in fast paced environmentsWhat's on Offer?Great work environment
Work alongside & learn from best in class talent#J-18808-Ljbffr