Are you passionate about building relationships and ensuring customer success?Are you passionate about engaging early commercial leads?Join our Marketing TeamBaker Hughes is the leading energy technology company that delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward! Making it safer, cleaner, and more efficient for people and the planet.Partner with the bestThe Lead Development Specialist – APAC for the Precision Sensors and Instrumentation (PSI) business is the key link between external individual requests, including various functions within PSI, especially Commercial and Customer Care.As a Lead Development Specialist, you will nurture relationships inside and outside the company by reaching out to known and new contacts to generate business opportunities and provide excellent customer service in the APAC region. You will be responsible for:
Initiating, building, and maintaining relationships with prospects and current PSI customers.
Providing information about products and services, and triaging non-commercially viable leads to appropriate stakeholders.
Tracking and monitoring the lead life cycle until it closes or cancels.
Contacting leads to discern if they are commercially viable and sending commercially viable leads to sales with a proper hand-off.
Monitoring the progress of previously passed leads (opportunities) and ensuring sales carry them through the commercial process in a timely manner.
Qualifying opportunities and routing them to the correct Direct or Channel Partner according to business rules, through SFDC.com and Partner+.
Performing research on new markets and building new partnerships, contacting, and qualifying outbound leads through outbound calling, social selling, etc.Fuel your passionTo be successful in this role you will:
Have a Bachelor's degree (or a high school diploma / GED with at least 4 years in Marketing).
Have a minimum of 6 years of previous customer service or sales experience.
Have a sales and service excellence mindset; customer-focused approach.
Able to speak good English and at least one other relevant language to the region (Japanese or Korean is an added advantage).
Have previous inbound or outbound calling experience.
Have professional verbal and written communication skills – both with internal and external customers.
Able to work in a team or independently as required.Work in a way that works for youWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Occasional remote working as required.Working with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities.
Comprehensive private medical care options.
Safety net of life insurance and programs.
Tailored financial programs.
Additional elected or voluntary benefits.
About Us:We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for people and the planet.
Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, protected veteran status, or other characteristics protected by law.#J-18808-Ljbffr