Contingent workers classified as Indirect Labor. "Indirect Labor refers to any labor that supports the production process, but which is not directly involved in the active conversion of materials into finished products. This includes both indirect labor positions such as Production Supervisors or administrative labor positions in areas such as accounting or marketing.**II.Key Responsibilities**:**2023 Responsibilities****Measurement**Average time to first ContactManage the Leads process, Own the Leads Qualification (BANT), Qualify the leads & Route qualified opportunities to the appropriate sales executives for further development and closure.Develop an understanding of competitive productsDevelop customer quotationsReview of the Qualification Notes. Technical Know how and capture of requirementAverage days the leads stay in the SFDC ConsoleWork closely with field sales team, logistics, and Finance department. Collect and provide constructive feedback to cross functional lead sources to drive continuous improvement of processCo-ordination with other departments.Accuracy of informationLanguage expertise - Bahasa and EnglishRead, Write and Speak - Proficient level- Manage contact master database in SFDC, update Market codes, update Visibility metricsDuplicate records in database, Database appending**Relationships**- Reports directly to the Marketing Operations Manager, APAC - Water Quality- Key Relationships:- Global Lead Qualification Team- Sales Associates- Marketing Manager, National Sales Manager and Zonal Sales Head- Systems team (SFDC)**Requirements for the Position**- Education - BSc graduate with majors in Chemistry preferable not mandatory- Work experience:- 2+ year experience in a for-profit (preferably B2B) organization- Experience with CRM tool like Salesforce a plus- Knowledge of the operation of plants and or laboratories, water testing requirements and procedures, and water control regulations. Proven experience in lead qualification or inside selling preferably- Willing to work in Malaysia and Indonesia time zones- Skills required:- Strong phone presence, ability to handle challenging calls/stakeholders- Attention to detail- ** Proficient in Bahasa and English is a must**:- Excellent verbal and written communications skills- Strong listening and presentation skills- Proven ability at cross-selling and up-selling- Ability to multi-task, prioritize, and manage time effectively- Excellent follow-through, attention to detail, and mínimal need for supervision.- Good Knowledge of MS Office- Level of travel required: Minimal (
