Keysight Technologies Malaysia Sdn.
Bhd.
is seeking a highly-motivated individual for the position ofLinux Desktop Platform Engineerwithin our End-User Technologies and Support organization.
This role is essential in advancing our platform scripts using Ansible and building related automations and service improvements.ResponsibilitiesDevelop and code new solutions:Deliver value to every user by improving the Linux desktop experience and driving down ticket resolution time.
Conduct ticket deep dives, communicate appropriately to internal and external customers, and develop strategies for continuous product improvements.
Leverage Ansible to automate:Improve our Linux workstation setup UX, resolve bugs, and improve overall Linux device compliance.
Refine our Linux setup process, and integrate firmware management and Intune enrollment in the installation processes.
Advance our current use of Ansible AWX for CI/CD testing.
Security Collaboration:Work with our Information Security and Compliance team to maintain best-in-class security solutions for our Linux platform.
Cross-OS Technology Alliance:Partner with other major platform teams (Windows, macOS) and build out cross-department tools such as Intune and CrowdStrike.
Serviceability:Manage processes for communicating outage/emergency activities to the organization and manage vendor relationships in support of daily operational delivery.
SCRUM:Cultivate and own the strategic platform backlog together with our Linux Product Owner to deliver on employee productivity, user experience improvements and cyber security.QualificationsBachelor's degree and/or equivalent work experience.
Extensive Linux Operating System knowledge and troubleshooting experience.
Excellent skill in coding and/or scripting such as Ansible or Bash, and experience with REST APIs.
Experience with Windows Active Directory and Azure Active Directory is a plus.
Basic Windows/macOS familiarity to resolve related IT tickets.
Agile SCRUM experience and familiarity with the Atlassian Suite (Jira, Confluence, Bitbucket).
ServiceNow basic knowledge to handle IT support tickets.
Strong problem-solving and project management skills.
Multi-tasking: Ability to prioritize and manage multiple assignments efficiently.
Excellent English verbal and written communication skills.#J-18808-Ljbffr