**Mainframe Support****Important Information**Experience: 4 - 6 yearsJob Mode: Full-timeWork Mode: On-site**Job Summary**As an Mainframe Support, you will play a crucial role in providing technical support and assistance to end-users, ensuring the smooth operation of hardware, software, and network systems. With a focus on customer service, you will deliver efficient and effective solutions to technical issues. Working closely with the IT team, you will contribute to maintaining a reliable and efficient IT infrastructure, supporting the organization's operations.**Responsibilities and Duties**- Responsible for end-to-end software development and support for all work transitioned from Group (which could be projects, quarterly change requests, L3 production fixes).- This includes analysis and design to development, implementation, testing and support.- Responsible for quality assurance of the team delivery in conformance to the Bank-defined software delivery methodology and tools.- Partner closely with the Group domain team to plan and manage transitioned deliverables**Qualifications and Skills**- Domain-Specific / Technical Skills- Good business knowledge in Cards, remote commerce, API integration frameworks, collections and loyalty domains- Technical knowledge in COBOL, CICS, EZ+ and JCLs- Technical knowledge in UNIX/LINUX, Oracle, SQL, Java, Unix Script- OS: Mainframe ZOSOther requirements:- Mainframe Developer with experience on SDLC with experience in Banking projects, preferably Cards- Required: Cardlink/Issuing**About Encora**Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.**At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
