ABOUT US
With the mission of "Unleashing the potential of the manufacturing industry," CADDi is dedicated to enabling each manufacturer to leverage its strengths and build collaborative, non-hierarchical relationships within the industry. We are transforming the manufacturing supply chain from upstream to downstream, creating infrastructure to support global growth potential.
We are looking for a passionate individual to join our team in Malaysia as a Field Sales Manager for our B2B SaaS product, "Drawer." This role is essential in driving CADDi's expansion, first within Malaysia and progressively across other ASEAN markets. If you share CADDi's mission, vision, and culture, we invite you to be part of our journey.
ROLE OVERVIEW
We are looking for an experienced Sales Manager for our B2B SaaS Product, "Drawer". As the Field Sales Manager, you will play a crucial role in both business development and long-term strategy.
You will be responsible for overseeing sales metrics and managing the entire sales administration process, from lead generation to closing deals.
In collaboration with the Head of APAC, you will focus on expanding the Drawer business and building a high-performance sales team in Malaysia to ensure customer success.
You're expected to cover the business development role in the early phase and strategy and organization planning in the long term to achieve rapid growth in the market.
You're required to collaborate with various professionals, therefore you need to have excellent communication skills and feel comfortable working in a team environment.
JOB RESPONSIBILITIES
Set and execute team goals and metrics (KGI/KPI)
Suggest and implement improvements in the inside sales administration process
Coordinate department projects to meet deadlines
Report on sales metrics and suggest improvements
Prepare monthly, quarterly, and annual sales forecasts
Research and discover methods to increase customer engagement
Ensure sales, finance, and legal policies and procedures are met
Build an open-communication environment for your team
Produce ideas for promotional events or activities and organize them efficiently
Monitor progress and submit performance reports
Conduct general market research to keep abreast of trends and competitor's marketing movements
Control budgets and allocate resources among projects
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Understand customer needs and requirements
Route qualified opportunities to the appropriate sales executives for further development and closure
Close sales and achieve quarterly quotas
Research accounts, identify key players, and generate interest
Maintain and expand your database of prospects
Propose and implement strategies to scale Drawer business in ASEAN market together with head of CADDi APAC
BASIC QUALIFICATIONS
Proven work experience as field sales representative, especially in B2B Software sales
Hands-on experience with CRM software and MS Excel
In-depth understanding of the sales administration process
Excellent interpersonal and team management skills
Strong analytical, leadership and organizational skills
Numerical abilities and problem-solving attitude
Analytical and creative thinking
Exquisite communication and interpersonal skills
Strong phone presence and experience dialing dozens of calls per day
Excellent verbal and written communications skills
Professional English skill
PREFERRED QUALIFICATIONS
Experience in the manufacturing or relevant industry
Proven sales experience in software industry
Track record of over-achieving quota
Ability to multi-task, prioritize, and manage time effectively
Experience in business development, consulting, or digital transformation project
Japanese Language is a plus but not required
BENEFITS
Annual paid leave: as the regulation in The Employment Act (1955)
Sick Leave
Personal Leave
Maternity Leave
Military Service Leave
Sterilization Leave
Training Leave
Salary review: twice a year
Social insurance
Annual health check-up
Premium health insurance
Intensive training program (external or internal training courses, etc)
Company awards
Hybrid work environment to be discussed if that is the best way to maximize productivity and performance
Others: Win Party, Year-end-party, team building, etc#J-18808-Ljbffr