About This Role:
As a Management Support Executive, you will be responsible for ensuring the smooth administration and success of the Operations department.
You Will Work On:
Assisting to ensure Accounting Superhero's services are delivered timely, on budget and complement to client's standards and expectations. Assisting clients to consistently adhere to project deadlines laid out by clients. Assisting the head of department in managing the departmental strategies and administrative work of the department. Responsibilities:
Liaise with clients and ensure that clients have a positive experience; Prepare engagement contracts and roll over of contracts; Ensure clients' onboarding tasks are completed smoothly; Be a Liaison Officer between Operations department and clients; Keep track of clients on monthly plans and ensure renewal done before contract expiry; Assisting the managers to ensure all clients' deadlines are tracked and assist in coordinating jobs within Operations department so that clients' deadlines are met; Assist to prepare and catalogue the SOPs for the Operations team; Ensure SOPs are updated timely; Assist in monitoring the compliance of work are carried out to the SOPs; Ensure clients' communication are being attended to by Operations department; Report directly to Operations Supervisor on jobs status Assist to keep track of all open jobs as well as jobs billings; Prepare management reports; Keep track and report of department's KPIs; Assist in the planning and executing projects related to Operations department; In charge of clients' accounting records movements; Liaise with all relevant departments on operational and clients' matters; Support the Operations team where required; You will also be involved in other tasks as may be assigned or allocated to you by your supervisor/reporting officer from time to time including any administrative matters.
Requirements:
Candidate must possess at least Bachelor's Degree in Business Administration or related field Required language(s): English At least 1-2 year(s) of working experience in the related field is required for this position Comfortable liaising with clients Understanding of office management and basic accounting procedures Able to work independently and as a team Able to meet deadlines Have a good interpersonal and analytical skills, and Have strong work ethics. Accounting Superhero Benefits:
Exact benefits vary depending on location. That said, all our employees receive the following:
Group Hospitalization & Surgical Insurance Base of 10 days paid annual leave and 14 days medical leave. Private medical reimbursement (subject to annual cap).
Interested candidates please submit your application through Jobstore.com