Manager / Assistant Manager, Retail Facilities Operations (Based In Petaling Jaya, Malaysia)

Manager / Assistant Manager, Retail Facilities Operations (Based in Petaling Jaya, Malaysia) Employment Type: Permanent Location: Malaysia The Role This position will be responsible to lead a team in managing the overall operations of a portfolio of the assigned properties, enhancing the value of the properties through well maintained and efficiently run facilities through effective cost management.Job Responsibilities Oversee the strategic planning and budgeting for operations and maintenance on an annual basis. Periodic monitoring and reviewing of policies and systems to ensure relevancy, and initiate changes where necessary to improve the property management processes and procedures. Manage cyclical repairs and improvement projects, handle term-contracts and oversee minor capital project management. Purview on security management and manage contractors providing various types of services at our properties. Act as Chief Liaison with tenants and regulatory authorities, handle and coordinate resolution of complaints, and provide guidance and expertise to the team on the ground in resolving issues. Provide solutions for challenges faced by the team, and ensure overall compliance with regulatory requirements such as Workplace Safety and Health Act, etc. Provide oversight on the plan and implement system audits, look into continuous process improvements and ensure timely management reporting. Job Requirements Degree in Building, Real Estate, Facilities Management or related Engineering discipline. At least 7 years of relevant experiences and knowledge of all phases of property management, as well as procurement of property management services. Possess sound knowledge of M&E systems and building services. Certification as a Fire Safety Manager will be an added advantage. Excellent team player with excellent planning, communication and good interpersonal skills are essential. Equipped with strong leadership and project management skills, including budgeting and forecasting. Ability to be ready 24/7 and to manage operations and projects simultaneously in a fast-paced environment.