Manager, Warehouse Operations (Johor Bahru)Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
Partner with cross-functional teams to improve proprietary tools and systems.
Work closely with legal and safety departments to ensure that activities remain compliant.
Oversee materials and inventory.
Conduct budget reviews and report cost plans to upper management.
Ensure daily transactions on Receiving/Returns/Outbound/Putaway/Picking/Putting are completed daily.
Ensure Service Providers declare every dispute at the point of the event.
Liaise with HQ IA & Stores for investigation, resolve findings, and close every case in a timely manner.
Liaise with 3PL management for investigations and propose continuous improvement.
Formulate loss prevention plans and actions to reduce CDC variance and improve CDC delivery accuracy.
Monitor returns aging and collection by vendor within the given timeline and submit requested reports on time.
Ensure that all transactions/documentation for daily deliveries are completed accurately and on time.
Monitor and optimize asset utilization process, and monitor the efficiency of consumables and packaging material usage.
Measure and monitor supplier damages, shortages, and wrong items based on daily operations.
Perform other job-related duties as and when requested by Superior.
Manage 3PL activity - Vendor Performance (Delivery on time).
Monitoring on order plan & picking.
Manage 5S on floor.
Job Requirements
Bachelor's Degree/Post Graduate Diploma/Professional Degree in Operations Management, Supply Chain, Business Administration, or related field.
Proven leadership experience managing large teams in a fast-paced environment.
Strong operational expertise in inventory, receiving, returns, and daily operations.
In-depth knowledge of compliance, legal, and safety standards.
Experience in budget management and vendor performance monitoring.
Strong problem-solving skills and ability to drive continuous improvement.
About Us7-Eleven Malaysia Holdings Berhad through its subsidiary 7-Eleven Malaysia Sdn Bhd is the owner and operator of 7-Eleven stores in Malaysia. Incorporated on 4 June 1984, 7-Eleven Malaysia has made its mark in the retailing scene and has been a prominent icon for over 30 years. 7-Eleven Malaysia is the single largest convenience store chain with more than 2,400 stores nationwide, serving over 900,000 customers daily.
In line with our business expansion plans, we are always on the lookout for dynamic and vibrant talents who are keen to build their career with 7-Eleven Malaysia.
Our Vision
To be the best retailer of convenience.
Our Mission
To consistently serve the changing needs of customers for their convenience.
Our Core Values
Understand: We seek to understand the needs of stakeholders & the company to make the best (balanced) decisions.
Simplify: We work towards making things convenient for people to increase the effectiveness of our solutions.
Solve: We find ways to resolve issues that prevent us from delivering value to those we serve.
Connect: We communicate to manage people's expectations in the most effective manner.#J-18808-Ljbffr