Mandarin Customer Service - Dec Intake

In this position, you'll be required to:
Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
Maintain good communication and cooperation with relevant departments
To exceed customers' expectations in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.
To excel in this role, you'll require:
Must be able to converse fluently usingMandarin & English
Must be able toreadandwritetraditional & simplifiedMandarinand English
24/7 shift system (5 days a week, 9 hours a day)
Education: SPM, UEC, O-level or above
Welcome to apply without work experience
Perks we offer:
KPI incentives
14 days AL; 14 days ML, 60 days Hospitalization leave
EPF, SOCSO
Health and life insurance
Medical Claim
Dental & Optical claims
Corporate Discount
Company Name: IGT Solutions Pvt Ltd (Malaysia)
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.#J-18808-Ljbffr