????: ??????????,????????,??????????????????????????????????????????????????? KPI ??? SLA?????: ??????????? ?????????? ? &? ??,?? ??, ???????24/7 (???5?,??9??)??:SPM, UEC, O-level ????????????????: KPI ??????14???,14???,60?????EPF, SOCSO??????? - Insurance???? - Medical claims????:IGT Solutions Pvt Ltd (Malaysia)
????: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (??LRT?KTM Subang Jaya ?) ---------------------------------------------------------------------------------------------------
Job Responsibilities: • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
• Maintain good communication and cooperation with relevant departments
•To exceed customers' expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.
Requirement: • Must be able to converse fluently using Mandarin & English • Must be able to read and write traditional & simplified mandarin word, and English
• 24/7 shift system (5 days a week, 9 hours a day)
• Education: SPM, UEC, O-level or; and above
• Welcome to apply without work experience
Benefits: • KPI incentives
• Transportation allowance
• 14 days AL; 14 days ML, 60 days Hospitalization leave
• EPF, SOCSO
• Health and life insurance
• Medical Claim
Company Name: IGT Solutions Pvt Ltd (Malaysia)
Location: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station) It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.