Job Responsibilities:
Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs.
Maintain good communication and cooperation with relevant departments.
To exceed customers' expectations in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.
Requirements:
Must be able to converse fluently usingMandarin & English.
Must be able toreadandwritetraditional & simplifiedMandarin words, and English.
24/7 shift system (5 days a week, 9 hours a day).
Education: SPM, UEC, O-level or above.
Welcome to apply without work experience.
14 days AL; 14 days ML; 60 days hospitalization leave.
Health and life insurance.
Company Name:IGT Solutions Pvt Ltd (Malaysia)
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Company Overview:IGT Services And Technologies KL Sdn Bhd is a technology company based in Kuala Lumpur, Malaysia. Established in 2010, the company specializes in providing innovative IT solutions and services to clients across various industries. With a mission to deliver cutting-edge technology solutions that drive business growth and efficiency, IGT aims to be a trusted partner for its clients. The company's services include software development, IT consulting, cybersecurity solutions, and project management. IGT's vision is to be a leading technology provider in the region known for its commitment to excellence and customer satisfaction.
Perks and Benefits:
Employee Recognition & Insurance Coverage
Professional Development & Company Culture
Competitive Salary Rewards & Benefits Package#J-18808-Ljbffr