Mandarin Customer Service - January Intake

Mandarin Customer Service - January IntakeIn this position, you'll be required to:
Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs.
Maintain good communication and cooperation with relevant departments.
Exceed customers' expectations in terms of customer service & accurate information.
Work in a team to achieve the required KPI and SLA elements.
To excel in this role, you'll require:
Able to converse fluently usingMandarinandEnglish .
Able to read & writeTraditional Mandarin .
Education:SPM , UEC, O-level or above.
Fresh grads are welcomed to apply.
It would be fantastic if you possess:
Six months or more of customer service experience.
Perks we offer:
Attractive remuneration package above market standards.
14 days AL; 14 days ML; 60 days hospitalization leave.
EPF, SOCSO.
Health and life insurance.
Medical claim.
Corporate discount.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.#J-18808-Ljbffr