?????,???: ??????????,????????,??????????????????????????????????????????????????? KPI ??? SLA?????: ??????????? ?????????? ? &? ??,?? ??, ???????24/7 (???5?,??9??)??:SPM, UEC, O-level ????????????????: KPI ??????14???,14???,60?????EPF, SOCSO??????? - Insurance???? - Medical claims??&???? - Dental & Optical claimsCorporate Discount????:IGT Solutions Pvt Ltd (Malaysia)
????: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (??LRT?KTM Subang Jaya ?) ---------------------------------------------------------------------------------------------------
In this position, you'll will be required to: Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needsMaintain good communication and cooperation with relevant departmentsTo exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.To excel in this role, you'll require: Must be able to converse fluently using Mandarin & EnglishMust be able to read and write traditional & simplified mandarin word, and English24/7 shift system (5 days a week, 9 hours a day)Education: SPM, UEC, O-level or; and aboveWelcome to apply without work experiencePerks we offer: KPI incentivesTransportation allowance14 days AL; 14 days ML, 60 days Hospitalization leaveEPF, SOCSOHealth and life insuranceMedical ClaimDental & Optical claimsCorporate Discount Company Name: IGT Solutions Pvt Ltd (Malaysia)
Location: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station) It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.