Company overviewOur client is a leading multinational group. As a dynamic and expanding business, they are looking to bring on board a Marketing Executive to join their team in Petaling Jaya.The new roleAnalyze survey response data to understand and improve service delivery accordingly.Create materials for customer excellence and the Common Cores, and perform regular introduction training.Conduct regular checks to ensure that all employees are aware of their customer-related responsibilities and real day-to-day delivery.Be a role model for customer centric behaviour by connecting with customers on a frequent basis and advocating client input to improve service levels and retain our market position.Work closely with multiple business lines to support the development of the company's marketing communications strategy.Work with the sales team to plan and oversee advertising/communication campaigns, exhibition and promotional events.Organize media communications (e.g. newsletters, magazines, sales material, internet web sites, intranet etc.)Create innovative marketing initiatives that have an influence on a wider audience (customers, consultants and architects).Assist with customer-persuasion messaging at the branch level.Organize public relations efforts.Oversee the organization's entire marketing communication function, which includes brand management, external and internal communications, digital material such as websites and social media channels, product promotion, and public relations.Manage media inquiries and interview requests.Design and develop printed and electronic sales tools (Product leaflet, Product Sales Presentation) for customer communications.Monitor progress of campaigns using various metrics and submit reports of performance.Requirements to succeedBachelor Degree in Marketing. Experience in corporate would be added advantage.Minimum 1 to 2 years of corporate marketing, social media engagement, customer service experience. Fresh grads are encouraged to apply.Good communication and presentation skills.Passionate about people engagement.Articulate and possess good influential skills.Sensitive and able to persuade and motivate people of different cultures & backgrounds.Creative, entrepreneurial, and resourceful.Strong in Excel for monthly reporting; SAP experience would be an added advantage.To ApplyIf you are interested in this role, click 'apply now' to submit your resume (in MS Word format) to ******. Due to overwhelming responses, we will only be able to contact shortlisted candidates.Job Ref: 20221012/032Consultant: Kah Yan CheongRegistration No: 201901037350 (1346680-W)EA Licence No: JTKSM 949A#J-18808-Ljbffr