Event Planning and Execution
-Plan, organize, and execute Super Kids Club events ensuring they align with our brand's vision and provide a positive, memorable experience for families.
-Coordinate event logistics, including venue booking, equipment, activities, participants lists, and event timelines.
-Collaborate with creative and design teams to develop event marketing materials (invitations, posters, social media assets, etc.).
-Conduct post-event evaluations to gather feedback, assess event success, and recommend improvements for future events.
Marketing and Content Development
-Work closely with the marketing team to create event-specific promotional content, including social media posts and email newsletters.
-Develop strategies to increase Super Kids Club memberships and engagement through targeted campaigns and offers.
-Monitor and analyze engagement metrics for Super Kids Club campaigns and events to identify areas for optimization.
-Collaborate with influencers, bloggers, and community groups to increase event exposure and attract target audiences.
Customer Engagement and Experience
-Build and maintain positive relationships with parents and families attending Super Kids Club events, ensuring a high standard of customer service.
-Respond to inquiries, feedback, and concerns promptly to foster a welcoming and supportive community.
-Gather customer insights to refine event offerings, adjust to changing trends, and continuously improve member satisfaction.
Operations and Logistics Support
-Assist with coordination and general logistics for internal events and online classes, including managing inventory, vendor coordination, and transportation.
-Support the team in maintaining event supplies, tracking materials, and managing any ad-hoc operational tasks.
-Coordinate with cross-functional teams to ensure all operational aspects are aligned and support the smooth delivery of all events.
Administrative and Reporting
-Track event / online classes budgets and ensure expenses align with financial goals.
-Prepare reports on event performance, marketing initiatives, and campaign ROI.
-Provide administrative support as needed, including scheduling, documentation, and report preparation.
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; Requirements:-
- Bachelor's degree in Marketing, Event Management, Communications, or a related field.
-2-3 years of experience in event planning, marketing, or a related role, ideally within the motherhood, parenting, or children's events space.
-Strong project management skills with the ability to multitask, prioritize, meet deadlines and KPI.
-Excellent communication skills, both written and verbal, with a knack for engaging storytelling.
-Experience with social media platforms, digital marketing tools, and CRM systems is a plus.
-High level of creativity and attention to detail