About the roleWe are seeking a dedicated and motivated Marketplace Assistant to join our dynamic team at FRD PERFORMANCE MOTORSPORT (M) SDN BHD.
In this full-time role, you will be responsible for managing and optimising our online marketplace presence, ensuring seamless operations and driving growth.
Based in Kuala Lumpur, you will play a crucial role in supporting our marketing and sales efforts.
What you'll be doing
Respond to customer inquiries and assist with order fulfilment processes
Manage and maintain our listings across various online marketplaces, ensuring they are optimised for visibility and conversions
Update and manage inventory to ensure accurate stock levels across all marketplaces
Coordinate with the marketing team to develop and implement strategies to improve marketplace performance
Provide timely and accurate reporting on marketplace metrics, sales, and customer feedback
Collaborate with the logistics team to ensure efficient product delivery and excellent customer service
Continuously monitor marketplace trends and competitor activities, and recommend improvements to our strategies
Provide support for other marketing and administrative tasks as needed
What we're looking for
Proven experience in online marketplace management (Shopee/Lazada/Tik Tok Shop/Ebay), preferably in the e-commerce or retail industry
Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
Excellent communication and customer service skills, with the ability to liaise effectively with both internal and external stakeholders
Proficiency in using e-commerce platforms, marketplace tools, and digital marketing software
Attention to detail and a keen eye for optimising product listings and improving customer experience
Ability to work independently and as part of a team, with a proactive and adaptable mindset
Familiarity with the automotive or motorsports industry would be an advantage
What we offerAt FRD PERFORMANCE MOTORSPORT (M) SDN BHD, we are committed to providing a supportive and collaborative work environment.
You will have the opportunity to grow your skills, contribute to the company's success, and be part of a dynamic team passionate about the automotive industry.
We offer a competitive salary, comprehensive benefits, and a range of professional development opportunities to help you thrive in your career.
If you are excited to join our team and contribute to the growth of our online marketplace presence, we encourage you to apply now.#J-18808-Ljbffr