About the role
Join the dynamic team at Gentel Communication Sdn Bhd as a MAXIS Retail Assistant. In this full-time position based in Selangor (Puchong, Petaling Jaya, Seri Kembangan or Cheras), you will be responsible for providing exceptional customer service and support to our valued MAXIS customers. This is an exciting opportunity to contribute to the success of our retail operations.
What you'll be doing Assisting customers with product inquiries, sales, and account managementDemonstrating and promoting MAXIS and Gentel's products and services to drive salesMaintaining a well-organised and visually appealing retail spaceProcessing customer transactions and payments accurately and efficientlyProviding friendly and knowledgeable support to ensure a positive customer experienceCollaborating with the team to achieve sales targets and objectivesAdhering to company policies and procedures to ensure complianceWhat we're looking for Strong customer service and communication skillsRetail or sales experience, preferably in the telecommunications industry (Non-experience candidates are also welcomed to apply)Excellent problem-solving and multitasking abilitiesA positive, energetic, and team-oriented attitudeA passion for delivering exceptional customer experiencesWhat we offer
At Gentel Communication Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will have access to an array of benefits, including:
Commission EPF & SOCSOPerformance BonusTwice payment of Basic and commission in a monthOpportunities for career development and advancementA dynamic and collaborative work culture About us Gentel Communication Sdn Bhd, established in 1999, has proudly served as a trusted Maxis Exclusive Partner for over two decades. With a footprint spanning 5 outlets throughout the Klang Valley, we specialize in delivering exceptional sales and services tailored to Maxis core products, including Postpaid, Home Internet, Business solutions, and smartphones. Additionally, we offer a comprehensive selection of smartphone accessories, smart merchandise, and smartphone protection plans to meet the evolving needs of our clientele.
With a strong focus on innovation and a commitment to our community, we strive to be the preferred choice for all your communication needs.
Apply now to be part of our dynamic team!