Increases customer satisfaction by performing minor/ major service/ repair correctly and clean the first time.- Accomplish and maintain high level of quality, productivity and efficiency, achieves daily, weekly and monthly sales target thus maintain low rate of comeback repairs or complaints.- Accurately and timely perform all work instruction stipulated in service orders assigned by job controller/ service foreman; provide written report for additional jobs when necessary.- Immediately inform station supervisor/ manager on any work delays whenever jobs are unable to meet actual flat rate time.- Return all replaced parts to the customer after each repair and be prepared to work extra time when requested by management.- Maintain clean tools, equipment, facilities, environment and general workshop housekeeping at all time.- Responsible for vehicle security and safety while in service center. Follows work rules and service center safety & health practices relating to operation of shop tools, use of personal safety devices and housekeeping.- Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.- Responsible in SOPs, Safety & Health and local authorities' compliance. Provide excellent customer service and ensure increased in retention rate. Deal with all complaints amicably, manage operating cost, good housekeeping practices and ensure company's profitability.- Responsible to perform other duties requested by superior.**Salary**: RM1,600.00 - RM2,800.00 per month**Benefits**:- Health insurance- Maternity leave- Opportunities for promotion- Parental leave- Professional developmentSchedule:- Monday to Friday- Weekend jobsSupplemental pay types:- Overtime pay- Yearly bonusAbility to commute/relocate:- Wangsa Maju: Reliably commute or planning to relocate before starting work (required)**Education**:- STM/STPM (preferred)**Experience**:- Service technician: 1 year (preferred)License/Certification:- Driving License D/DA (required)