At Ericsson, you can be a game changer! Because working here isn't just a deal. It's a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be 'the person that did that.' We've never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.**Our Exciting Opportunity!**We are now looking for a MS Optimization & Performance Management to join our organization. This headcount will be responsible for the coordination, management and execution of optimization activities to improve the overall performance of the network or IS/IT infrastructure.Perform optimization of a service acting on an end to end view, (non)-product and specific view securing the correct utilization/ interaction of all resources in the network domains together or separately (Access, Core, Data, Transmission). This Service Function is composed by a number of Services Elements and Activities that define the scope of work according to the Ericsson's Managed Services offer.It performs the network optimization to meet the required Service Level Agreement (SLA) or to deliver a best cost-effective topology or configuration. Optimization must be viewed as a broader sense as it may be prompted to act to improve the overall service quality, based on the Quality of Service (QoS) or customer perception - but always under requirement of the MSIP, to ensure business consistency.**Responsibilities**:- Collected data analysis and report infrastructure data analysis- Configuration database update- Analyze infrastructure business requirements- Performance and capacity data collection coordination- Request service and resource monitoring- Request field services data collection- Capacity and performance improvement both solution execution and solution coordination- End-user quality of service optimization- Deploy corrective measures to improve traffic ability performance (end-user focus)**To be successful in the role you must have**- Education: Bachelor's Degree in computer science/Engineering/IT or any relevant field- Min. 8 years' demonstrated ability- Domain experience: Access, Core, Data, Transmission- MSTOP knowledge- Delivering results and meeting customer expectations- Knowledge sharing and collaboration skills- Analyzing- Deciding and initiating action- Planning and organizingPresenting and communicating information***:**What's in it for you?**:With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is very passionate about learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world."**We are proud to announce at Ericsson Malaysia,** our employees have once again voted us as a Great Place to Work® and we have been officially Certified in 2021.**Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture."Ericsson is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union.
