Company: International IT Service Provider MNC Opportunity Nature: Permanent Employment Location: KL Sentral, Malaysia Working Hours: Monday – Friday (9 AM – 6 PM) [Onsite] Benefits (on top of basic): up to MYR8,000 (Depend on experience) + Shift/Standby Allowance + Travel Expenses + Bonus Training: After on board - Tutorial training for 2 weeks; 4 weeks for technical training at Xi An, China - end of the training got an assessment. Job Descriptions: Provide remote or onsite technical support on SD-WAN product debugging and troubleshooting. Perform technical service work of SD-WAN project remote or onsite delivery, handle urgent business requests and issues from customers. Compose and maintain technical documentation and reports as required. For customer service request, shift working time or non-working time standby may be scheduled, and per location request, short term domestic or overseas travel may be required Shift/Standby allowance and travel expenses are to be determined case by case.
Job Requirements: At least 1-3 years experience in servicing SD-WAN or any related field. Fluent in English listening, speaking, reading and writing, favorable Mandarin listening and speaking, normal reading and writing as liasing with Chinese clients. Solid experience in network device debugging project with in-depth knowledge of TCP/IP protocol and routing switch:
Junior: experienced engineer with solid knowledge, need help on key points when solving problems
Mid-level: Very experienced engineer, can solve most of customer problems alone, may need help on difficult or complicated problems
Senior: Solid experienced engineer and able to lead the team for service delivery and problem solving, able to provide help to others Good customer focus, service awareness, communication and coordination skills. HOW TO APPLY: Interested applicants, kindly send your resume in MS WORD format to ******** or please click on "Apply Now" and provide the below details in your resume.
Reasons for leaving ALL your employment Current and/or last drawn monthly salary (please provide breakdown) Expected monthly salary Availability We regret only shortlisted candidates will be notified. Important Note: Career International - FOS Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website
Career International - FOS Pte Ltd
EA License No: 14C6926
EA Personnel Reg No: R********
Your application will include the following questions:
What's your expected monthly basic salary?
How many years' experience do you have as a network engineer?
Which of the following languages are you fluent in?
What's the highest level of Cisco wireless certification that you have completed?
How much notice are you required to give your current employer?
Human Resources & Recruitment
Career International FOS Sdn Bhd is an established regional search and recruitment services provider specializing in Info-Communication Technology (ICT), Hi-Tech, Manufacturing, Industrial Automation, Banking and Financial Services, Insurance, Accounting, Human Resources, Talent Acquisition, Business Support and Supply Chain industries.
Career International FOS Sdn Bhd is a Career International Company headquarter in Beijing. 93 Offices in Mainland China with overseas presence in Hong Kong, Singapore, Malaysia, India, US and UK as a global player. 1800+ veteran recruitment consultants. 18 Fields and industries covered, with a wide range of positions and functions.
Career International FOS Sdn Bhd is an established regional search and recruitment services provider specializing in Info-Communication Technology (ICT), Hi-Tech, Manufacturing, Industrial Automation, Banking and Financial Services, Insurance, Accounting, Human Resources, Talent Acquisition, Business Support and Supply Chain industries.
Career International FOS Sdn Bhd is a Career International Company headquarter in Beijing. 93 Offices in Mainland China with overseas presence in Hong Kong, Singapore, Malaysia, India, US and UK as a global player. 1800+ veteran recruitment consultants. 18 Fields and industries covered, with a wide range of positions and functions.
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