We're urgently hiring for one of our direct clients.
Position: Network Operation- Enterprise
Location: Pantai Dalam, KL
Contract Type: Fixed Term Contract
Eligibility: Malaysians Only
Roles And ResponsibilitiesNetwork Incident & Problem Management
Collaborate with cross-functional teams to ensure seamless network operations across all departments.
Provide Level 2/3 support for network-related incidents and technical issues faced by stakeholders.
Respond to and troubleshoot major network incidents, resolving issues to minimize downtime.
Network Configuration and Maintenance
Perform routine routers, switches, and WiFi AP configurations based on best practice policies and standards.
Apply network upgrades and patches to keep infrastructure up-to-date and secure.
Ensure high availability through proactive monitoring and regular maintenance tasks (e.g., backup configurations).
Network Performance Optimization
Analyze network traffic patterns and recommend improvements to optimize network performance and reduce latency.
Conduct periodic network performance reviews and provide suggestions for bandwidth management and capacity planning.
Change Management
Implement network changes per the change management process.
Document all changes to network configurations and maintain up-to-date network diagrams and records.
Collaborate with the change management team to ensure minimal impact on services during changes.
Security and Compliance
Work closely with the cybersecurity team to identify and mitigate vulnerabilities in the network.
Ensure that network operations are compliant with industry regulations and internal security standards.
Capacity and Resource Planning
Monitor network usage and anticipate capacity needs to support growth and future projects.
Provide input into capacity planning and network scaling decisions.
Documentation and Reporting
Maintain accurate documentation of network configurations, processes, and troubleshooting steps.
Generate regular performance reports and KPIs to highlight network status and areas for improvement.
Education & Experience RequirementBachelor's degree in IT, Computer Science, Telecommunication or related field
Minimum 5 years of working experience in IP Network projects / operations.
Active professional certification(s) in Network technologies such as JNCIA, CCNA, HCIA would be an advantage
Working experience in Fortigate / Cisco Meraki SD-WAN would be an advantage
Seniority levelMid-Senior level
Employment typeContract
Job functionInformation Technology
IndustriesIT Services and IT Consulting#J-18808-Ljbffr