Maersk is a global leader in integrated logistics and have been industry pioneers for over a century.
Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.Join us as we harness cutting-edge technologies and unlock opportunities on a global scale.
Together, let's sail towards a brighter, more sustainable future with Maersk.We Offer:This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high-paced environment.
You will focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized, and well rewarded.You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society, and for each other.The Role:The Cargo and Marine 24x7 Operator is the principal figure responsible for ensuring high operational performance through active engagement with terminal operations.
This includes thorough checks, continuous monitoring of vessel movements, efficient handling of berthing and unberthing, cargo operations, and managing ad-hoc tasks and exceptional situations in all OCE & SEA Ports (excluding TPP/SIN) on a 24/7 shift basis.Key Responsibilities:
Operational Oversight: Oversee marine planning, monitoring, and execution in accordance with the End-to-End process map to ensure smooth and efficient port operations.
Daily Operations: Execute daily operational tasks within the shift setup specified by the 24x7 manager, maintaining high standards of responsibility and care.
Port Operations and Monitoring: Provide continuous monitoring and management of port stays, addressing husbandry issues such as repairs and bunkering to support ML stakeholders.
Contingency Management: Handle cargo and marine contingencies for incoming and berthing vessels using tools like SharePoint and local resources.
Participate in contingency planning to ensure vessel operations are safe and efficient both at sea and in port.
Communication and Process Improvement: Manage berthing communication changes and contribute to projects that utilize frontline, terminal, fleet, and vessel command knowledge to enhance and optimize port operations.
Performance and Cost Management: Manage supplier service levels, drive performance improvements, and lead initiatives aimed at cost reduction.
Shift Coverage: Handle cargo operations during afternoon and night shifts and carry out additional tasks as required by the 24x7 manager.Accountability:
Operational Excellence: Manage operational contingencies in alignment with SOPs and guidance from principals, achieving Key Performance Indicators.
Team Support and Development: Support colleagues facing operational challenges, maintaining professionalism and contributing to team improvements to enhance Employee Engagement Scores (EES) and promote work-life balance.Professional Stream:
Role Dynamics: This position encompasses roles that manage and operate maritime vessels (owned, chartered, VSA) tasked with transporting customer cargo/containers.
It caters to professionals primarily applying technical discipline knowledge, with potential informal supervisory responsibilities or process and program management.
Professional Development: Progression in this role reflects deeper professional knowledge, enhanced project management capabilities, and increased ability to influence organizational decisions.
Employees at this level work independently within defined boundaries but require supervision for complex tasks.
Solutioning and Leadership: Solutioning involves selecting from known alternatives within the area of expertise.
Leaders evaluate the effectiveness of solutions and manage day-to-day employee activities to ensure task completion.We Are Looking For:
Talent with a result-driven, professional, and accountable approach with a structured, analytical mindset.
Strong problem-solving, communication, and collaboration skills with attention to detail and customer empathy.
Open-minded, quick learner focused on achieving outcomes.
Fresh graduates are welcomed to apply.
Relevant experience will be advantageous.
Willing to work on 24x7 shifts.This comprehensive role is suited for a dedicated professional who can manage a wide range of operational duties effectively, ensuring high performance and operational continuity in a dynamic maritime environment.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.We are happy to support your need for any adjustments during the application and hiring process.
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