Officer - Technical & Compliance Development

**Officer- Technical & Compliance Development (Muar)**- Completes initial validation reviews at new factories to determine their current compliance standing- Completes ongoing factory reviews to identify compliance violations, determine root causes for the violations, and works with the factory to complete a Corrective Action Plan to address those violations- Works alongside Factory personnel to make changes to the factory's internal systems in order to address Corrective Action items.- Trains factory personnel in proper procedures and document completion and retention.- Trains factory on implementing System-wide processes and forms to address deficiencies in any factory management process.- Fully understands the social compliance audit processes and is able to work with factories in order to help train and guide the factories towards successful completion of customer audits (Ethical Sourcing (ES) / Social Accountability (SA)).- Understand US Customs Trade Partnership Against Terrorism (C-TPAT) requirements and how to train and guide factories to be in full compliance with all regulations (Global Security Verification (GSV) / C-TPAT).- Understands the overall manufacturing process and is able to guide factories and Whalen QC personnel in maintaining the factory quality system and its associated procedures, process, documentation and reports (Factory Capability and Capacity (FCCA) / Good Manufacturing Practices (GMP)).- Understands the customer audit protocols and how factories need to meet these requirements. Completes ongoing training classes in order to keep up to date on all the current standards related to social and product compliance.- Maintains day to day communication with their Supervisor, as necessary.- Maintains 24 hour turn around response time for overseas communications.**Job Requirement**:- Preferably equipped with SA8000, ISO9000 and ISO14000 certificate.- Must be detail oriented and able to work under pressure and with constant deadlines.- Excellent communication skills, both written and verbal in English and Mandarin. Ability to work independently and multitask.- Must have the ability to travel extensively and work in factories for extended period of times**Job Types**: Full-time, PermanentPay: RM4,800.00 - RM6,500.00 per month**Benefits**:- Health insurance- Opportunities for promotion- Professional developmentSchedule:- Monday to FridaySupplemental pay types:- Yearly bonus**Education**:- Bachelor's (preferred)**Experience**:- Social compliance: 3 years (preferred)- SA8000: 3 years (preferred)