Position Responsibilities -Involved in design, develop, and deliver training programs by assessing employee training needs and develop training plans to meet those needs.
-Use various training methods, including hands-on exercises, lectures, and multimedia presentations, to deliver training content.
-Evaluate the effectiveness of training programs and make recommendations for improvement based on outlet visitation apart from Review and Repair exercise.
-Conduct monthly skill assessment for people promotion exercise and maintain accurate records of employee training, including attendance and test scores.
-Stay current on industry trends and best practices in training and development and collaborate with District Managers, subject matter experts, and other stakeholders to develop and deliver training programs.
-Ensure that training programs are in compliance with relevant laws, regulations, and company policies.
-Perform Training Needs Analysis ( TNA ) ensuring that the content is tailored to meet the specific requirements and needs of each region.
-Assist district managers in recognizing and delivering essential training to enhance knowledge and skills within the outlets.
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-zus-coffee-job-on-site-trainer-f-b-southern-malaysia] Qualifications and Requirement -At least Diploma in Hospitality or any related disciplines or a minimum of 2 years of working experience in a related field.
-Have strong coffee knowledge in coffee quality, sustainability and experience in FandB, food safety, and operations; and hands-on experience making coffee, tea, and other beverages.
-Experienced in Specialty Coffee and having SCA Foundation and Intermediate certifications is an added advantage.
-Experience training and developing employees, including designing and delivering training programs, conducting assessments, and providing feedback.
-Willingness to travel to different locations to provide on-site training and support.
-Familiar with Microsoft Office including Word, PowerPoint, and Excel.
a Necessity, not a Luxury