Job Description:
We are looking for a confident and dedicated Online Client Service Specialist to join our team at YTL Corporation Berhad in Johor Bahru, Johor, MY. As an entry-level position, we require at least 1 year of experience in a similar role. The ideal candidate will be innovative, detail-oriented, and possess excellent communication skills.
Responsibilities:
- Respond to online client inquiries promptly and professionally.
- Provide information and assistance to clients regarding products and services.
- Manage client accounts and maintain a high level of customer satisfaction.
- Resolve client issues and complaints in a timely and efficient manner.
- Collaborate with the sales and marketing teams to promote products and services online.
- Monitor online reviews and feedback to ensure a positive online presence.
- Stay up to date on industry trends and best practices for online client service.
Requirements:
- 1 year of experience in a similar role.
- Confident and dedicated personality traits.
- Strong attention to detail and innovative thinking.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and online client service platforms.
Benefits:
- Company equipment provided.
- Dental insurance coverage.
- Free food and beverages during working hours.
Working Environment:
At YTL Corporation Berhad, we encourage a spirit of exploration and taking calculated risks for growth. Our team is diverse, inclusive, and collaborative, with a focus on professional development and career advancement opportunities.
Equal Opportunity Statement:
YTL Corporation Berhad is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will be considered for employment.
Deadline to apply: ********
If you meet the requirements and are excited about the opportunity to join our dynamic team as an Online Client Service Specialist, please submit your application before the deadline. We look forward to hearing from you!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
