Operation Manager

Duties and responsibilities



-Develop and implement operational policies and procedures for efficient operations.


-Manage day-to-day operations, overseeing the operations team and department.


-Monitor employee and team performance, offering coaching, training, and feedback for improvement.


-Handle budgets, forecasting, and resource allocation to meet strategic goals.


-Cultivate and maintain relationships with vendors and suppliers.


-Implement quality assurance measures for products/services and monitor production KPIs


-Enhance customer service quality and satisfaction.


-Analyze data to identify process improvement opportunities and cost savings.


-Manage supply chain processes, including inventory, production, sales, and sourcing.


-Optimize workflows and processes for efficiency and cost-effectiveness.


-report on operational efficiency and quality standards


-Provide training and coaching to subordinates whenever needed

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-pro-office-technology-job-operation-manager)
; Requirements:-



-Bachelor's degree in Business Administration / Marketing or any other professional qualification.


-Preferably at least 8 years of related working experience


-strong time management and decision-making skills


-excellent critical thinking and management skills


-proven work experience as an Operations Manager or similar role


-good communication skills in English, and Malay language for both spoken and written


-able to lead a team to achieve the KPI


-excellent leadership and communication skills and ability to work with different levels of management