Operation Officer / Executive (Customer Service)Working Locations:REMBIA / MYDIN MITC / PERTAM / JASIN / KRUBONG / BUKIT KATIL
Job Description:
To ensure day-to-day outlet operations are carried out smoothly.
Engage with customers and provide assistance of service registration.
Showcase the features and benefits of the services.
Handle customer inquiries and resolve issues promptly.
Gather customer feedback and report on the services.
Maintain a positive and professional image of the company.
Provide excellent customer service and support.
Ensure compliance with company policies and procedures.
Stay updated on service knowledge and industry trends.
Requirements:
Minimum SPM/Diploma/Degree in any field.
Good communication skills.
Able to liaise with customers face to face.
No experience needed; training will be provided.
Able to work in rotation shifts.
Able to start immediately.
Overtime claims.
Medical card provided.
Your application will include the following questions:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How much notice are you required to give your current employer?
Are you available for shift work?
Do you possess or have access to your own transportation?
About MyEG:
MyEG is one of the top 100 public listed companies in Malaysia with MSC status based in Petaling Jaya.
We have established ourselves as a creative and innovative IT Group of Companies, providing diversified services to governments, local authorities, corporations, and the general public in Malaysia and South East Asia.
MyEG is involved in the development and implementation of Electronic Government services, proudly serving various government agencies in Malaysia, including Jabatan Imigresen Malaysia, Jabatan Pengangkutan Jalan (JPJ), Jabatan Pendaftaran Negara (JPN), etc.
We also provide commercial services including IT Services, e-Commerce platform, Retail, Motor Vehicles Trading, Financial Services, Entertainment, Roadside Assistance, Healthcare-related services, and other services to corporations and the general public.
The Group is currently aggressively expanding its business activities, and we are looking for suitable candidates to join us in our growth.
Suitable candidates will be offered a rewarding career with work-life balance.#J-18808-Ljbffr