**Position Overview**:We are seeking a highly motivated and skilled Operations Officer to join our team. The Operations Officer will play a crucial role in overseeing the day-to-day operations of our security guard services. This position requires a detail-oriented individual with exceptional leadership, organizational, and communication skills.**Responsibilities**:- Oversee and manage the deployment of security personnel to client sites, ensuring adequate coverage and adherence to company policies and procedures.- Coordinate scheduling and staffing assignments to meet client demands and optimize operational efficiency.- Conduct regular site visits and inspections to ensure compliance with security protocols, assess performance, and address any issues or concerns.- Implement and enforce safety and security measures to mitigate risks and maintain a safe working environment for both employees and clients.- Collaborate with the HR department to recruit, train, and evaluate security personnel, providing guidance and support as needed.- Maintain accurate records and documentation related to operations, including incident reports, activity logs, and employee records.- Serve as the primary point of contact for clients, addressing inquiries, resolving complaints, and providing exceptional customer service.- Stay informed about industry trends, best practices, and regulatory requirements to continuously improve operational processes and services.**Requirements**:- Proven experience in operations management, preferably in the security industry.- Strong leadership abilities with the ability to motivate and inspire a diverse team of security professionals.- Excellent organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.- Exceptional communication skills, both verbal and written, with the ability to interact effectively with clients, employees, and stakeholders.- Knowledge of relevant laws, regulations, and industry standards pertaining to security operations.- Valid driver's license and reliable transportation.**Benefits**:- Competitive salary- Paid time off and holidays- Opportunities for professional development and advancement**Job Types**: Full-time, PermanentPay: RM2,500.00 - RM3,000.00 per monthSchedule:- Holidays- On call- Weekend jobs
