Operation Officer

**Job Summary**Coordinate all activities in regards to sea export or import and/or air export or import for assigned customer**KEY ACCOUNTABILITIES****Operation Process**- Prepare documentation by entering data into CW1 system.- Prepare certificates as per shipper's request.- Arrange for fumigation and certificate where applicable.- Submit pre alert.- Close job file after vessel/flight depart.- Check the Ports' system to validate the Port opening and closing time.- Arrange Payment Voucher to Carrier/Co-Loader/Supplier/Vendor.- Update Events in CW1.- Update customers' website/system where applicable.**Communication with customers / vendors / network**- Request Approval from network/agent to ship for nomination shipment.- Request Sailing Schedule from shipping line and inform Shipper (customer).- Place Booking & release booking confirmation to shipper (customer).- Follow up with customer to collect the LCL shipment.- Coordinate with internal team to collect Empty Container and collection of Laden from customer.- Notify the shipping line/depot on bad Condition Container.- Follow up with Carrier/Co-loader if Cargo damaged upon shipment.**Specific Activities**- Carrying out any other request made by their manager.**Requirements**:**QUALIFICATION AND EXPERIENCE****Technical**- Minimum of 2 years in supervisory role in similar role**Behavioural**- Excellent communication- Team player- Solution finder- Rigorous- Excellent inter-personal skills- Thoroughness- Organized- Responsive**Language**- **Fluent in English + local language****Values**- Excellence- Courage- Humility- Agility & Innovation- Solidarity**Benefits****You will enjoy**:- Dental- Medical- Birthday Leave- Festival Leave