Are you a detail-oriented professional with a passion for driving operational efficiency and excellence?
We are seeking an Operations Project Manager who specializes in managing operational projects within our dynamic, tech-driven laundromat business.
In this role, you will oversee a variety of operational projects, from process improvements to facility expansions, ensuring they are executed seamlessly and contribute to our organizational goals.
Key Responsibilities Project Planning and Execution: Develop Comprehensive Project Plans: Define project scope, objectives, resources, and timelines in alignment with organizational goals.
Lead Project Implementation: Oversee all phases of project execution, ensuring deliverables are met on time and within budget.
Coordinate Cross-Functional Teams: Work closely with various departments to ensure cohesive project execution.
Process Improvement and Optimization: Identify Operational Inefficiencies: Analyze current processes to identify areas for improvement and increased efficiency.
Implement Process Enhancements: Develop and execute strategies for process optimization, aligning with best practices.
Monitor Outcomes: Track the effectiveness of implemented changes and adjust strategies as needed.
Stakeholder Communication and Alignment: Facilitate Effective Communication: Act as the liaison between project teams, senior management, and external partners.
Ensure Stakeholder Engagement: Keep all stakeholders informed of project status, changes, and milestones.
Align Teams with Organizational Objectives: Ensure project goals are understood and supported across all levels.
Resource Management: Optimize Resource Allocation: Manage project resources efficiently, including personnel, equipment, and budgets.
Vendor and Partner Coordination: Collaborate with external vendors and partners to secure necessary services and materials.
Cost Management: Monitor project expenses to ensure cost-effectiveness and adherence to budgets.
Risk Management and Problem Solving: Identify and Mitigate Risks: Proactively recognize potential project risks and develop mitigation strategies.
Resolve Issues Promptly: Address project challenges with effective problem-solving techniques.
Maintain Project Quality Ensure all project outcomes meet the companys quality standards and objectives.
Performance Tracking and Reporting: Monitor Project Performance: Use key performance indicators (KPIs) to track project progress and success.
Prepare Detailed Reports: Provide regular updates to senior management on project status, achievements, and areas for improvement.
Continuous Improvement: Utilize insights gained to enhance future project planning and execution.
Team Leadership and Development: Lead by Example: Demonstrate strong leadership qualities that inspire and motivate team members.
Foster a Collaborative Environment: Encourage teamwork, open communication, and shared accountability.
Support Professional Growth: Mentor and develop team members to enhance their skills and contributions.
Requirements Education: Bachelors degree in Business Administration, Operations Management, Engineering, or a related field.
Project Management Professional (PMP) certification is a plus.
Experience: Minimum of 5 years of experience in project management within operations, preferably in retail, hospitality, or service industries.
Proven track record of successfully managing non-IT projects from inception to completion.
Experience with process improvement methodologies such as Lean or Six Sigma is desirable.
Competencies Personal Competences: Integrative Mindset: Aligning people and processes, fostering collaboration, and ensuring cohesive execution.
Super Coordinator: Exceptional organizational and coordination skills to manage complex projects.
Effective Communicator: Ability to convey information clearly and facilitate collaboration among diverse teams.
Team Player: Works well within a team environment, supporting others and contributing to collective goals.
Proactive Problem Solver: Anticipates challenges and takes initiative to address them promptly.
Job Competences: Organizational Skills: Exceptional ability to manage multiple tasks, timelines, and stakeholders.
Communication: Excellent verbal and written communication skills; adept at facilitating discussions and conveying information clearly.
Collaboration: Strong interpersonal skills to work effectively with diverse teams.
Problem-Solving: Proactive in identifying issues and coordinating solutions.
Attention to Detail: Meticulous in tracking project details and ensuring accuracy.
Adaptability: Flexible in adjusting to changing priorities and operational needs