Qualifications & experience Candidates with 2-5 years of experience in a related field, such as manufacturing or operations. Experience in a supervisory role is often preferred.Candidates with an associate's or bachelor's degree in business administration, operations management, industrial engineering, or a related field.Strong leadership skills are essential for supervising and motivating teams. This includes the ability to delegate tasks effectively, provide constructive feedback, and resolve conflicts.Proficiency in using relevant software and systems for inventory management, scheduling, and reporting (e.g., ERP systems, Microsoft Office Suite) is usually required. Knowledge of quality management systems and lean manufacturing principles can be beneficial.The ability to identify issues, analyze data, and implement solutions to improve efficiency and productivity is crucial for an operation supervisor.Excellent verbal and written communication skills are necessary for interacting with team members, management, and other departments. This includes the ability to clearly convey instructions, report findings, and collaborate effectively.Operations supervisors must be well-organized to manage multiple tasks, prioritize workloads, and meet deadlines effectively.The ability to adapt to changing circumstances, handle pressure, and make decisions quickly is important in dynamic operational environments.Understanding and ensuring compliance with health, safety, and environmental regulations relevant to the industry is typically required.A commitment to continuous improvement and optimizing operational processes to achieve better results is often valued by employers. Tasks & responsibilities Staff Management: Supervising and coordinating the activities of workers engaged in production or operations. This includes scheduling shifts, assigning tasks, and ensuring adequate staffing levels.Quality Control: Monitoring the quality of output to ensure adherence to company standards and customer requirements. This may involve inspecting products, reviewing processes, and implementing improvements.Inventory Management: Overseeing inventory levels, ordering materials and supplies as needed, and maintaining accurate records of stock.Safety and Compliance: Enforcing safety protocols and ensuring compliance with health and safety regulations. Conducting regular inspections and addressing any issues promptly.Process Improvement: Identifying inefficiencies in workflows and implementing improvements to optimize productivity and reduce costs.Training and Development: Providing training to new employees and ongoing development opportunities for existing staff to enhance skills and knowledge.Problem Solving: Addressing operational issues as they arise, troubleshooting problems, and finding solutions to minimize disruptions.Reporting: Compiling operational data and preparing reports for management, highlighting key metrics such as production rates, inventory levels, and quality control results.Communication: Liaising with other departments, such as logistics, procurement, and customer service, to coordinate activities and resolve issues. Budgeting: Monitoring expenses and controlling costs within the operations department, ensuring adherence to allocated budgets.Performance Evaluation: Conducting performance reviews for team members, providing feedback, and setting goals for improvement. Adherence to Policies: Ensuring that company policies and procedures are followed by all staff members under their supervision. Benefits Competitive salary and performance bonusCompany uniformMedical claim up to RM600.00 per yearEmployee discounts on products and servicesCasual, fun and creative work culture