Operations Analysis EngineerLocations: Petaling Jaya
Time Type: Full time
Posted on: Gisteren
Job Requisition ID: R0643542
Why this role?
The Operations Analysis Engineer is part of KONE's Remote Monitoring and Support team that identifies elevator faults and issues remotely from our Global Operations Centre. They work together with KONE's field operations personnel to pro-actively raise and solve site issues, ensuring smooth elevator and escalator performance for KONE's customers worldwide.
What will you be doing?
Monitoring of KONE's strategic Major Project and Hi-Rise projects within assigned regions.
Perform daily analysis of critical issues to determine root causes.
Providing technical support off-site (90%) and on-site (10%) when required.
Development of existing data analysis systems and tools while maintaining own database.
Utilization of collected data to generate related analysis reports.
Take part in cross-functional collaboration to create new solutions for continuous improvement.
Ensuring that work is carried out in line with clearly defined procedures and guidelines while working in a well-organized manner.
Are you the one?
Understanding of circuit diagrams and electrical components.
Good debugging skills with software and hardware.
Managing the basics of IT.
Data handling skills (collect, organize, store) and being able to transform data into meaningful information.
Strong presentation skills to showcase analysis results to reporting stakeholders.
Keeping various teams up to date with the latest status of assigned projects and tasks.
Understanding of business needs based on analyzed results.
Experience with projects related to internet connectivity / IoT.
Experience working with power-bi, and advanced Microsoft Excel skills will be an added advantage.
Exposure working with stakeholders in an international setting will be an added advantage.
Candidates must possess an engineering degree in any discipline.
What do we offer?
Career progression and opportunities within a global organization.
Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
Comprehensive learning and development programs covering a wide range of professional skills.
You are surrounded by fun colleagues and a lively working environment within the Shared Services team and KONE Front Line. The best part is all leaders are great and open-minded.
Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.
At KONE, we believe that our employees are the key to success. We are proud of the employment conditions we offer, which contribute to the engagement and motivation of our employees. We have an open and informal culture where employees work together with respect for each other to achieve the best results. This helps us make KONE a 'great place to work'. We support personal growth and offer various opportunities to advance your career within KONE.#J-18808-Ljbffr