Management - Area/Multi-site (Retail & Consumer Products)
As an Operations/Area Manager for Binq Dessert Sdn Bhd, you will play a crucial role in overseeing the smooth and efficient operations of multiple retail locations within the Petaling Jaya, Selangor region. This full-time position requires an experienced professional who can thrive in a fast-paced, customer-centric environment and drive continuous improvement across the business.
What you'll be doing
Manage and oversee the day-to-day operations of multiple retail stores, ensuring high standards of customer service, sales performance, and adherence to company policies and procedures.
Provide strong leadership and guidance to store managers and teams, setting clear objectives and supporting their professional development.
Monitor and analyse store-level data to identify areas for improvement and implement effective strategies to drive sales, reduce costs, and enhance overall operational efficiency.
Collaborate cross-functionally with other departments, such as marketing and supply chain, to ensure seamless integration and the successful execution of company initiatives.
Identify and address any operational issues or challenges promptly, and implement appropriate corrective actions to minimise disruptions.
Ensure compliance with relevant laws, regulations, and industry best practices within your area of responsibility.
Contribute to the development and implementation of strategic plans to support the overall growth and success of Binq Dessert Sdn Bhd.
What we're looking for
Minimum 5 years of proven experience in retail operations management, preferably within the food and beverage or consumer products industry.
Strong leadership and people management skills, with the ability to inspire and motivate teams to achieve exceptional results.
Excellent problem-solving and decision-making abilities, coupled with a keen eye for detail and a commitment to continuous improvement.
Proficiency in analysing and interpreting data to drive data-informed decisions and strategies.
Effective communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
Familiarity with relevant laws, regulations, and industry best practices in the retail sector.
A degree in Business Administration, Operations Management, or a related field is preferred.
What we offer
Competitive salary and performance-based bonus opportunities.
Comprehensive benefits package, including medical and life insurance, retirement plans, and paid time off.
Opportunities for career advancement and professional development within a growing, dynamic organisation.
A supportive and collaborative work environment that encourages innovation and values employee well-being.
About us
Binq Dessert Sdn Bhd is a leading provider of delicious and high-quality dessert products in KL and PJ. With a strong reputation for exceptional customer service and unique flavours, we are dedicated to delivering an unparalleled dining experience to our customers. As a rapidly growing company, we are constantly seeking talented individuals who share our passion for excellence and are ready to contribute to our continued success.
Apply now to join our dynamic team and be a part of our exciting journey!#J-18808-Ljbffr