Operations Associate (Malaysia) (Hyd)

Responsibilities Ensure daily business-as-usual processes (account opening, settlement, payments, and reconciliation) are executed accurately and timely Partnering closely with sales and relationship manager to ensure high levels of client service Process inward and outward remittances, liaise with customers and relevant parties on payment instructions Maintenance of static data in system Participate in system development projects Prepare regular statistical and management reports Support the review and documentation of operational processes Support client onboarding (AML/KYC) and client servicing Resolving of outstanding breaks in the daily BAU process, performing root cause analysis and implementing corrective actions to prevent recurrence.