**Job Title:** Operations Associate - Remote Work
**Company:** British American Tobacco Malaysia
**Location:** George Town, Penang, MY
**Job Type:** Full-time
**Seniority:** Associate Level
**Years of Experience:** 2
**Deadline to Apply:** ********
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**About Us:**
British American Tobacco (BAT) Malaysia is a leading player in the tobacco industry, dedicated to enhancing the experience of our customers while driving innovation and sustainability in our operations. Our commitment to excellence and our values shape everything we do. We are on the lookout for an Operations Associate to join our dynamic team, where you will play a crucial role in maintaining the operational efficiency of our business.
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**Position Overview:**
As an Operations Associate, you will be responsible for supporting the day-to-day operations of various projects and initiatives within the company. Your role will involve liaising with different departments to ensure smooth operations while adhering to the company's strategic objectives. This position offers the flexibility of remote work, allowing you to manage your time effectively while contributing to the growth of our organization.
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**Key Responsibilities:**
1. **Project Coordination:**
- Assist in the planning, execution, and monitoring of operational projects ensuring alignment with company goals.
- Maintain up-to-date documentation of project timelines, deliverables, and performance metrics.
2. **Data Analysis & Reporting:**
- Gather, analyze, and interpret operational data to identify trends, challenges, and opportunities for improvement.
- Prepare and present regular reports to management, highlighting key findings and recommendations.
3. **Stakeholder Communication:**
- Act as a liaison between different departments to facilitate collaboration and streamline processes.
- Foster open dialogue and transparency among team members and stakeholders to encourage effective communication at all levels.
4. **Process Improvement:**
- Identify inefficiencies within existing operational processes and suggest practical solutions for improvement.
- Support the implementation of new tools and methods to enhance productivity and reduce costs.
5. **Administrative Support:**
- Provide administrative support to senior management as required, including scheduling meetings and managing correspondence.
- Assist in the preparation and management of budgets associated with operational projects.
6. **Compliance & Risk Management:**
- Ensure operational practices comply with industry standards and internal policies.
- Assist in the identification and assessment of operational risks and develop mitigation strategies.
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**Requirements:**
- **Education:** Bachelor's degree in Business Administration, Operations Management, or a related field.
- **Experience:** Minimum of 2 years of experience in operations, project management, or a related role, preferably in a corporate environment.
- **Personality Traits:**
- Passionate and driven: A clear enthusiasm for operations and a commitment to achieving results.
- **Soft Skills:**
- Excellent presentation skills: Ability to convey information and ideas clearly and effectively to diverse audiences.
- Outstanding communication skills: Proficient in verbal and written communication, with a knack for active listening and constructive feedback.
- **Technical Skills:**
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with data analysis tools.
- Familiarity with project management software and operational metrics is a plus.
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**Benefits:**
- Retirement plan to secure your future.
- Dental insurance coverage for you and your family.
- Gym membership to promote health and wellness.
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**Working Environment:**
At British American Tobacco Malaysia, we foster transparency and open dialogue for effective communication at all levels. We believe that a positive and collaborative work environment is key to our success and we actively encourage feedback and new ideas from all team members.
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**Equal Opportunity Statement:**
British American Tobacco Malaysia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, experiences, and perspectives.
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If you are passionate about operations and looking to grow your career in a dynamic, global organization, we invite you to apply for the Operations Associate position. We look forward to your application!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
